E-Commerce

Turn Browsers into Buyers with AI Shopping Assistants

Recover abandoned carts, recommend products, and deliver instant support — driving more revenue on autopilot.

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Challenges

The Revenue You're Leaving on the Table

E-commerce brands lose thousands daily to problems a smart chatbot solves instantly.

Cart Abandonment

70% of shoppers abandon their carts. That's revenue walking out the door every single day.

No 24/7 Support

Customers shop at midnight but your support team clocks out at 6 PM. Questions go unanswered, sales are lost.

Poor Product Discovery

Shoppers can't find what they want in a catalog of thousands. They leave instead of asking for help.

Order Tracking Overload

'Where's my order?' makes up 40% of support tickets. Your team spends hours on repetitive lookups.

Solutions

How Buraq Drives Revenue

AI-powered shopping experiences that convert visitors into loyal customers.

Cart Recovery Bot

Automatically message shoppers who abandon carts with personalized incentives that bring them back.

24/7 AI Support Agent

Handle returns, exchanges, FAQs, and complaints instantly — no wait times, no frustrated customers.

AI Personal Shopper

Recommend products based on browsing history, preferences, and purchase patterns in real-time.

Order Tracking Bot

Let customers check order status, delivery updates, and tracking info through a simple chat message.

Use Cases

See It in Action

Conversation flows that e-commerce stores use to boost revenue daily.

Abandoned Cart Recovery

A shopper leaves items in their cart and receives a WhatsApp nudge with a special discount.

  1. 1Shopper adds items to cart but doesn't check out
  2. 2Bot sends a friendly reminder via WhatsApp
  3. 3Includes product images and a limited-time discount
  4. 4One-tap checkout link brings them back to purchase

Product Recommendation

A customer describes what they need and the bot suggests matching products from your catalog.

  1. 1Customer messages 'I need a gift for my mom'
  2. 2Bot asks about budget, interests, and occasion
  3. 3Shows 3 personalized product recommendations
  4. 4Customer adds to cart and checks out in chat

Automated Returns

Customers initiate returns through chat, get instant approval, and receive shipping labels.

  1. 1Customer says 'I want to return my order'
  2. 2Bot pulls up order details and asks for reason
  3. 3Return approved instantly per store policy
  4. 4Shipping label and instructions sent automatically
35%

Cart Recovery Rate

60%

Support Cost Reduction

25%

Higher Average Order Value

95%

Customer Satisfaction

We've been with Buraq for over two years. Problems get resolved in hours, not days. Retargeting campaigns are simple and the dashboard analytics are clear — managing WhatsApp and Instagram conversations is seamless.

T

Twelve

Retail & E-commerce

Buraq

Ready to Boost Your Sales?

Join leading e-commerce brands using Buraq to drive revenue around the clock.

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Book a demo or start building your chatbot today.